Provider’s Office Overview

The Provider’s Office module is generally used by the medical office assistants in a surgeon’s office to add and manage patients on the surgeon’s elective surgical waiting list. You can manage the wait list for one surgeon, multiple surgeons or a pool of surgeons.

Open the Provider’s Office module by clicking the icon once. You may be prompted to select a provider if you have been given permission to manage patients for more than one. If so, you can select one or multiple providers from the list by using the CTRL+click or SHIFT+click (CMD on a Mac). If you select more than one, you can manage the patients for the selected providers. If you select only one, you can manage the patients for just that one.

To enter Provider’s Office module in Pool mode (if your user account manages a pool of providers) simply click the icon for Provider’s Office and click continue without selecting a provider from the list

When you have finished selecting the provider or providers, select Continue.

If you do not see a list of providers, that means you have permission to manage the patients of only one provider and Novari ATC skips this step for you.

To select a different provider, return to the Main page and open the Provider’s Office module again.

Alternatively, if you are on the View List page, you can hover your mouse pointer over View List Actions and click Select Provider(s).

Navigation Menu

Menu	Item	Action
Main	Main	Return to the Main page
	User Preferences	Manage your user preferences
	Messages	Display the message Inbox
	Toggle Privacy	Hide or make visible case details
	Log Out	End your Novari ATC session
Dashboard	Provider’s Office Dashboard	Displays quick access and overview of the provider’s case status
List	View List	Displays the elective surgical waiting list
	Add Patient	Add a new surgical patient to the elective surgical waiting list
	View History	View the wait list history for a specific patient
	Print Booking Forms	Print booking forms grouped by surgery date
	Repeat/ Follow-up List	Manage the care plan for cases as part of a series
	Transfers	Displays case transfer requests
	Patient Search	Search for active patients on surgical waiting list
Tasks	ER Cases		Patients on the wait list who recently presented in the ER. Occasionally (rarely) while a patient is awaiting an elective surgery procedure, they will require an emergency surgical encounter. This page displays the emergency surgical procedure that was performed and asks you whether the elective surgery procedure is still required. In essence, did the patient’s medical condition that required the elective surgery escalate and require emergency surgery, or was the emergency unrelated to their wait list entry.
	Case Cancellations		Patients on the wait list who have been cancelled by the hospital and may need to be rescheduled
	Day of Surgery Cancellations		Patients on the wait list who have experienced a day of surgery cancellation and may need to be rescheduled
	Deceased Patients		Patients on the wait list for whom the system has detected a death in the hospital information system
	Reporting Incomplete Patients		Displays the list of Reporting Incomplete Patients
	Wait 2 System Delay		This label is configurable so you may see Wait 2 System Delay or something else. "Wait 2 Systems Delays" are required by WTIS (Ontario only) for any case that has waited for surgery past their defined days (as predicated by their Wait 2 score) and minus any DART's (days affecting readiness to treat). If a patient has indicated they are unavailable for surgery for a time period, WTIS does not consider them to be actively waiting for surgery.
	Case Completions		Cases completed and removed from the wait list that need to be cleared
	Repeat Follow-up Activations		Cases to be manually activated from the patient’s series care plan
	Repeat Follow-up Completed Cases		Cases which are completed from a patient’s series care plan
	Preops Audit		Displays the list of overdue preoperative requirements
Preop	Preoperative Requirements		Display a list of all outstanding preoperative requirements
Calendar	Calendar		Open the OR booking calendar to schedule cases from the wait list
	Surgery Blocks		Add, Edit, or Delete surgery blocks
Documents	ATC Document Management		Print, edit, and create documents which have been generated either manually or automatically
	Template Management		Create or edit document templates.

Countries listed for Novari Health services: Australia, Canada, New Zealand, UK, USA.

Provider Showing Active Waitlist Entries but No Entries on List