Integration History Events

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Integration Events Overview

Integration messages can fail for a variety of reasons. We suggest having your internal IT department review the error message and the referral payloads to help determine the issue before involving Novari Health Support. When contacting Novari Health, please include the referral ID and related payload information.

Integration events are part of the referral history to flag to the user that a failure occurred. When an integration message has failed the referral History tab will show a red exclamation mark on the history tab to inform the user of the failure.

Select the History tab to see the failure highlighted in red (as shown above).

The failure provides the following information:

Creation Date: The date/time the integration event occurred
Reference Number: eReferral reference ID number of the referral
Event type: what type of message was sent
Source->Destination: System that initiated the integration event and the system the integration message was sent to
Function Name: The specific function the error occurred on
Error Message: Failure Message (to expand the error message click the )

To the right of the Integration Events section is the Integration Events Reviewed action button. When clicked it will clear the event(s) and removes the exclamation mark from the History tab and the action button will disappear, but the failures remain in red. If you have any dashboard buckets configured to pull back referrals with failures this will remove them from the bucket

EVENT TYPES

Type	Meaning	Applicable Interface
notify-update-location	Notify other system of change in referral location	Ocean
notify-update-status	Notify system of status change on referral	Ocean
notify-add-appointment	Notify system of appointment being booked	Ocean, EPIC, Cerner, Meditech
notify-update-appointment	Notify system of update to an existing appointment	Ocean, EPIC, Cerner, Meditech
notify-update-appointment-noshow	Notify system of appointment no show	EPIC, Cerner, Meditech
notify-update-appointment-info	Appointment	Ocean, EPIC, Cerner, Meditech
com.novarihealth.mirm.senddicomrequest	Send DICOM request to PACS system	DICOM for Medical Imaging
com.novarihealth.mirm.updaterequisitionstatus	Update Requisition status in Novari	Cerner, Meditech
com.novarihealth.mirm.completeappointment	Complete appointment in Novari	Cerner, Meditech
com.novarihealth.mirm.addappointment	Add appointment to requisition in Novari	Cerner, Meditech
com.novarihealth.mirm.sendappointmentnotification	Appointment Notification triggered based on appointment added via integration	Cerner, Meditech
add-service-request	Referral sent from Novari to	Epic, Cerner, Meditech

FUNCTION NAME

Type	Meaning	Applicable Interface	Note
OutboundFhirMessageOrchestrator	Generic function that processes sending messages out to another system	EPIC, Cerner, Meditech	Outbound from Novari to another system
UpdateTrackedAppointment	Function that handles updating of appointments	EPIC, Cerner, Meditech	Inbound from another system to Novari
UpdateRequisition	Handles updating the status of the requisition in Novari	EPIC, Cerner, Meditech	Inbound from another system to Novari
AddTrackedAppointment	Adds the appointment in Novari	EPIC, Cerner, Meditech	Inbound from another system to Novari
SendDicomFhirPayloadActivity	Makes the DICOM request to the PACS system	DICOM for Medical Imaging	Outbound from Novari to another system
CompleteTrackedAppointment	Completed the appointment in Novari	EPIC, Cerner, Meditech	Inbound from another system to Novari
FhirBundleHandlerOrchestrator_SendAppointmentNotificationActivity	Sends out appointment notification	EPIC, Cerner, Meditech	Inbound from another system to Novari

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