Providers Office Module

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Provider’s Office Overview

The Provider’s Office module is generally used by the medical office assistants in a surgeon’s office to add and manage patients on the surgeon’s elective surgical waiting list. You can manage the wait list for one surgeon, multiple surgeons or a pool of surgeons.

Open the Provider’s Office module by clicking the icon once. You may be prompted to select a provider if you have been given permission to manage patients for more than one. If so, you can select one or multiple providers from the list by using the CTRL+click or SHIFT+click (CMD on a Mac). If you select more than one, you can manage the patients for the selected providers. If you select only one, you can manage the patients for just that one.  

To enter Provider’s Office module in Pool mode (if your user account manages a pool of providers) simply click the icon for Provider’s Office and click continue without selecting a provider from the list

When you have finished selecting the provider or providers, select Continue.

If you do not see a list of providers, that means you have permission to manage the patients of only one provider and Novari ATC skips this step for you.

To select a different provider, return to the Main page and open the Provider’s Office module again.

Alternatively, if you are on the View List page, you can hover your mouse pointer over View List Actions and click Select Provider(s).

Navigation Menu

Menu

Item

Action

Main

Main

Return to the Main page

User Preferences

Manage your user preferences

Messages

Display the message Inbox

Toggle Privacy

Hide or make visible case details

Log Out

End your Novari ATC session

Dashboard

Provider’s Office Dashboard

Displays quick access and overview of the provider’s case status

List

View List

Displays the elective surgical waiting list

Add Patient

Add a new surgical patient to the elective surgical waiting list

View History

View the wait list history for a specific patient

Print Booking Forms

Print booking forms grouped by surgery date

Repeat/ Follow-up List

Manage the care plan for cases as part of a series

Transfers

Displays case transfer requests

Patient Search

Search for active patients on surgical waiting list

Tasks

ER Cases

Patients on the wait list who recently presented in the ER. Occasionally (rarely) while a patient is awaiting an elective surgery procedure, they will require an emergency surgical encounter. This page displays the emergency surgical procedure that was performed and asks you whether the elective surgery procedure is still required. In essence, did the patient’s medical condition that required the elective surgery escalate and require emergency surgery, or was the emergency unrelated to their wait list entry.

Case Cancellations

Patients on the wait list who have been cancelled by the hospital and may need to be rescheduled

Day of Surgery Cancellations

Patients on the wait list who have experienced a day of surgery cancellation and may need to be rescheduled

Deceased Patients

Patients on the wait list for whom the system has detected a death in the hospital information system

Reporting Incomplete Patients

Displays the list of Reporting Incomplete Patients

Wait 2 System Delay

This label is configurable so you may see Wait 2 System Delay or something else. "Wait 2 Systems Delays" are required by WTIS (Ontario only) for any case that has waited for surgery past their defined days (as predicated by their Wait 2 score) and minus any DART's (days affecting readiness to treat). If a patient has indicated they are unavailable for surgery for a time period, WTIS does not consider them to be actively waiting for surgery.

Case Completions

Cases completed and removed from the wait list that need to be cleared

Repeat Follow-up Activations

Cases to be manually activated from the patient’s series care plan

Repeat Follow-up Completed Cases

Cases which are completed from a patient’s series care plan

Preops Audit

Displays the list of overdue preoperative requirements

Preop

Preoperative Requirements

Display a list of all outstanding preoperative requirements

Calendar

Calendar

Open the OR booking calendar to schedule cases from the wait list

Surgery Blocks

Add, Edit, or Delete surgery blocks

Documents

ATC Document Management

Print, edit, and create documents which have been generated either manually or automatically

Template Management

Create or edit document templates.

Countries listed for Novari Health services: Australia, Canada, New Zealand, UK, USA.

Countries listed for Novari Health services: Australia, Canada, New Zealand, UK, USA.